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How to deliver a memorable and lasting customer experience
How digital humans improve your customer service
How to differentiate from competitors by using AI
I am a LoB director at NTT DATA Business Solutions Nordic, located in Denmark. I work in both management, product development, consulting and innovation. Since 2004, I have been working in several huge implementation projects as team lead, architect and implementation consultant. Recently I have started focusing on disruptive technologies like artificial intelligence, IoT and big data. I am very enthusiastic about the possibilities that come with these new technologies, and this is what I think about when I wake up in the morning.
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